Refund policy

Return and Refund Policy

Thank you for shopping with us at SilverjewelleryMLS. We appreciate your support and aim to provide you with beautiful, high-quality pieces and a seamless shopping experience.

Please note that all sales are final, and we do not offer returns, exchanges, or refunds at this time.

We kindly ask that you review your order carefully before completing your purchase. If you have any questions about a product’s specifications, materials, or sizing, feel free to reach out to us before placing your order—we’re happy to help!at silverjewellery.mls@gmail.com

Damages and Issues
While we do not accept returns, your satisfaction remains important to us. If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery at silverjewellery.mls@gmail.com with your order number and clear photos of the item and packaging. We will do our best to resolve the issue promptly.

Non-Returnable Items
Due to the nature of our products, and for hygiene and customization reasons, all items—including sale items and gift cards—are considered final sale and non-returnable.

We thank you for understanding and supporting our small business. If you have any questions or concerns, please don’t hesitate to contact us at silverjewellery.mls@gmail.com.